USDTL Privacy Policies

Notice of Privacy Policy

This notice describes how protected health information about you may be used and disclosed and how to get access to this information.

I. Our Uses and Disclosures

How do we typically use or share health information?

We typically use or share health information in the following ways.

Treatment. We can use your health information and share it with other professionals, organizations or agencies that have the legal right or prior consent to obtain that information.

Run our organization. We can use and share your health information to manage our internal testing services, procedures and activities.

Bill for your services. We can use and share health information to bill and obtain payment for our services.

How else can we use or share your health information? We are allowed or required to share your health information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your health information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.

Help with public health and safety issues. We can share health information about you for certain situations such as:
• Preventing disease.
• Helping with product recalls.
• Reporting adverse reactions to medications.
• Reporting suspected abuse, neglect, or domestic violence.
• Preventing or reducing a serious threat to anyone’s health or safety.

Do research. We can use or share your health information for health research.

Comply with the law. We will share health information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.

Work with a medical examiner or funeral director. We can share health information with a coroner, medical examiner, or funeral director in the case of a death.

Address workers’ compensation, law enforcement, and other government requests. We can use or share health information about you:
• For workers’ compensation claims.
• For law enforcement purposes or with a law enforcement official.
• With health oversight agencies for activities authorized by law.
• For special government functions such as military, national security, and presidential protective services.

Respond to lawsuits and legal actions. We can share health information about you in response to a court or administrative order, or in response to a subpoena.

Our Responsibilities
• We are required by law to maintain the privacy and security of your health information.
• We will let you know promptly if a breach occurs that may have compromised the privacy or security of your health information.
• We must follow the duties and privacy practices described in this notice and give you a copy of it.
• We will not use or share your health information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.

II. Your Rights

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

Get an electronic or paper copy of your medical record
• You can request an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
• We will provide a copy or a summary of health information, usually within 30 days of a request. We may charge a reasonable, cost-based fee.

Ask us to correct a medical record
• We may correct health information about you that you think may be incorrect or incomplete.
• We may deny a request, but we will explain our response in writing within 60 days.

Request confidential communications
• You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
• We will say “yes” to all reasonable requests.

Ask us to limit what we use or share
• You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.
• If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that health information.

Get a list of those with whom we’ve shared health information
• You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
• We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.

Get a copy of this privacy notice. You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

Choose someone to act for you.
• If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
• We will make sure the person has this authority and can act for you before we take any action.

File a complaint if you feel your rights are violated.
• You can complain if you feel we have violated your rights by contacting us.
• You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.
• We will not retaliate against you for filing a complaint.

Your Choices

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your health information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.

In these cases, you have both the right and choice to tell us to:
• Share health information with your family, close friends, or others involved in your care.
• Share health information in a disaster relief situation.
• Include your health information in a hospital directory.

If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your health information if we believe it is in your best interest. We may also share your health information when needed to lessen a serious and imminent threat to health or safety.

In these cases we never share your health information unless you give us written permission:
• Marketing purposes.
• Sale of your health information.
• Most sharing of psychotherapy notes.
In the case of fundraising:
• We may contact you for fundraising efforts, but you can tell us not to contact you again.

III. Changes to the Terms of this Notice
We can change the terms of this notice, and the changes will apply to all health information we have about you. The new notice will be available upon request, in our office, and on our web site. This notice is effective as of July 1, 2014.

IV. Contact Information
To exercise any of the rights described in this notice, for more information, or to file a complaint, please contact the privacy officer, Ms. Priti Soni, by phone at 847-375-0770 or at priti.soni@usdtl.com.

Privacy Policy

Preliminary Statement
www.usdtl.com (the “Website”) is a service provided by United States Drug Testing Laboratories, Inc. (“USDTL”) to provide information about USDTL and its services. We believe that our privacy policy conforms to relevant laws. For our service to be effective, we must collect certain information from our users. If you do not agree with any of the terms or practices described in this Privacy Policy, please do not use our Website.

What does our privacy policy cover?
This policy covers our Website’s treatment of our users’ Personally Identifiable Information (as defined below) that we collect when our users utilize our Website. This policy does not apply to the practices of any business or organization that USDTL does not control or own, persons that USDTL does not employ or manage, or third-party websites that USDTL does not own, control, or manage.

THIS POLICY DOES NOT APPLY TO SENSITIVE CLIENT INFORMATION RELATED TO DRUG TESTING AND THE SPECIFIC PRIVACY LAWS RELATING TO THE HANDLING OF HEALTH INFORMATION. This Policy applies only to information collected through this Website and not to information collected offline.

Why have a privacy policy?
Our policy allows us to collect information from our users in a manner that will allow our users to retain control over their personal information, and maintain security for users. We use information provided to simplify access to our services, control access to the Website and to improve the Website. Use of the Website is voluntary. If you do not provide the Personally Identifiable Information requested or required, USDTL may elect to terminate or withhold services available for use.

What type of information do we collect?
There are two types of general information that are typically collected online: Anonymous Information and Personally Identifiable Information.

Anonymous Information is information that cannot be traced back to a specific person. While we may have a hit counter on a page on our site, that counter only tracks the number of hits, it does not collect any specific information about our visitors. This is Anonymous Information. While anonymous visitors are welcome to browse, registration and agreement to our Terms of Use are required to use our personalized services including the full features of our Website.

Personally Identifiable Information is information that tells us who our users are and includes our users’ names, phone numbers, addresses, and similar information. This information is needed to allow us to personalize our users’ interfaces with our Website including the areas of the service that they are permitted to access. When we request Personally Identifiable Information from our users, we include a link to these privacy policies, and inform our users what information is required and what information is optional.

When you register for our Website service, you will be asked to enter certain Personally Identifiable Information. We may also obtain information from you when you contact us with a suggestion or complaint, or respond to an approved survey. This information continues to build your information profile.

Information Disclosure
USDTL will not provide your Personally Identifiable Information to anyone. However, USDTL will send Personally Identifiable Information about our users to other companies or people when:
• We have the consent of our users to share the information.
• We need to share our users’ information to provide a product or service that the user requested.
• We need to send the information to third parties that provide services on our behalf to provide our users with a product or service they requested. These third parties do not have any right to use the Personally Identifiable Information we provide to them beyond what is necessary to assist us in fulfilling our users’ requests unless the third party is specifically authorized to use the information by our users.
• We respond to subpoenas, court orders or legal process.
• We find that any actions on our site violate our Terms of Use or any of our usage guidelines for our services.
• We need to protect and defend our rights and property.
Please note we may not provide you with notice prior to disclosure in such cases.

Do we use cookies?
Cookies are pieces of data stored on our users’ hard drives that contain information about our users. Cookies are not linked to Personally Identifiable Information while users are on our site. Cookies allow our users to only log into the site once while remembering their usernames and passwords for future access. Cookies may be rejected by our users, but the rejection will result in more limited access to the services we provide since our services are personalized to our users. If you choose not to accept cookies, you may not be able to experience the full functionality of our Website.

Log Files
We collect IP addresses from our users and visitors to track trends, administer the site, and collect broad Anonymous Information for demographic purposes. The IP addresses are not linked to Personally Identifiable Information of our users or visitors. We do not monitor the activities of our users within or without our Site.

Sharing of Information
Our third-party shipping and credit card processing partners are provided with Personally Identifiable Information to enable them to properly fulfill our users’ product and service requests. Our partners do not retain, share, store or use this Personally Identifiable Information for any secondary or other purposes not directly related to fulfillment of our users’ product and service requests.

Links
USDTL is not responsible for the accuracy, relevancy, availability, reliability, copyright compliance, legality or decency of the material contained in any third-party Websites linked to our Website. This Privacy Policy applies only to the information collected by USDTL via our Website.

Announcements
As we add new services to our Website service, we plan to inform all users of the additional services or features. We also plan to send announcements regarding updates to the service and information regarding maintenance.

Opting Out
If a user who previously accepted our newsletter or promotional materials no longer wants to receive these messages, the user may opt out of receiving additional messages by replying to “unsubscribe” in the subject line of the email or by emailing us at clientservices@usdtl.com.

If any user information is being shared with third parties or collected by third parties, we provide prior notice to our users, in order to allow our users to make an informed decision regarding allowing the information to be collected and proceeding with the third-party transaction or not.

Changes to our Privacy Policy
We reserve the right to change our privacy policy. If at any time we decide to use Personally Identifiable Information in a manner different from that stated at the time the information was collected, we will notify users by way of an email.

Security
No data transmission over the Internet can be guaranteed to be 100% secure. Our Website incorporates reasonable safeguards to protect the security, integrity, and privacy of the Personally Identifiable Information we have collected. We have put in place reasonable precautions to protect Personally Identifiable Information from loss, misuse, and alteration. Please do not use email to communicate information to us that you consider confidential. While we strive to protect your Personally Identifiable Information, we cannot guaranty or warrant the security of any information you transmit to us or through the Website.

Comments or Concerns
Any comments or concerns regarding USDTL’s privacy policy should be directed to USDTL in writing at our corporate office or to clientservices@usdtl.com. The Federal Trade Commission also has a complaint hotline that can be reached by phone at (202) 382-4357 or online at www.ftc.gov/ftc/complaint.html.

Additional Questions
Any additional questions regarding our privacy policy can be raised via email by sending a message to clientservices@usdtl.com.

Terms and Condition of Website Use

Please Note: Your affirmative act of using the Website and/or registering for the Website or the Services constitutes your electronic signature and consent and agreement to the following Terms and Conditions of Website Use.

Welcome to www.usdtl.com. This website (the “Website”) is owned by United States Drug Testing Laboratories, Inc. (“USDTL”). These terms and conditions apply to and govern your use of our services at the Website. Please read these terms and conditions carefully before accessing or using the Website. In accessing, browsing and/or using any area of the Website, you acknowledge that you have read, understand, and agree to be bound by these terms and conditions. USDTL may update or revise these terms and conditions from time to time. By using the Website, you agree to be bound by such revisions and agree to periodically visit this page to understand and agree to the current version of these terms and conditions. USDTL will inform existing users when these terms and conditions are revised by posting a Notice of Change on the Website. If you do not agree to the terms and conditions under this Agreement, do not use the Website.

1. Restrictions on Use.

(a) Licensing, Eligibility, and Use of the Website. USDTL is granting users a free, non-exclusive license together with the authority to access and use the USDTL Website, its services and technology (the “Technology”).

You understand and agree that the Website is provided “as-is” and USDTL assumes no responsibility for the timeliness, deletion, misdelivery or failure to store any user communications or personalization settings, if any. You may not copy, modify, redistribute, sell, sublicense, assign transfer, decompile, reverse engineer, disassemble or otherwise reduce the Technology to a humanly perceivable form without our prior written consent.

By using the Website, you represent and warrant that you have the right, authority, and capacity to enter into these Terms of Use and to abide by all of the terms and conditions set forth herein. The Website is administered in the U.S. and intended for U.S. users; any use outside of the U.S. is at the user’s own risk and users are responsible for compliance with any local laws applicable to their use of the Website. A reference to any product or service on the Website does not imply that the product or service is or will be available in your location.

(b) Trademarks. The trademarks, service marks, and logos (collectively “Trademarks”) used and displayed on the Website are registered and unregistered marks owned by USDTL, its affiliates or others. Nothing on the Website should be construed as granting any license or right to use any Trademark displayed on the Website without the prior written permission of USDTL. The name of USDTL and USDTL logo may not be used in any way, including in advertising or publicity pertaining to distribution of materials on the Website, without the prior written permission of USDTL. The Trademarks may not be used (i) to identify products or services that are not USDTL’s, (ii) in any manner likely to cause confusion, (iii) in or as a part of your own trademarks, (iv) in a manner that implies that USDTL sponsors or endorses your products or services, or (v) in any manner that disparages or discredits USDTL.

c) Copyright Notice. You acknowledge that the Website contains information, data, software, text, photographs, images, graphs, audio and video clips, typefaces, graphics, music, sounds, button icons, logos and other material (collectively “Company Content”) that are protected by copyrights, trademarks, trade secrets, or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereafter developed. All Company Content is copyrighted as a collective work under the U.S. copyright laws, and USDTL owns a copyright in the selection, coordination, arrangement, and enhancement of all Company Content. You may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way reproduce, use or exploit any Company Content or any material from any website owned, operated, licensed or controlled by USDTL, in whole or in part, except as expressly permitted by this Agreement, except as permitted by the fair use privilege under the U.S. copyright laws (e.g., 17 U.S.C. Section 107).

(d) Limited Permitted Use and Limited License. Except as otherwise provided herein, you may view, copy, retransmit, and print the Trademarks and Company Content available on the Website subject to the following conditions:
(i) you can use the Trademarks and Company Content for personal, informational, or non-commercial purposes;
(ii) you cannot provide, sell, license, or lease the Trademarks and Company Content for any fee or other consideration;
(iii) you must ensure all copyright, trademark, and other proprietary rights notices included in the Trademarks and Company Content as presented on the Website appear on all copies;
(iv) you cannot modify or alter the Trademarks and Company Content in any way; and
(v) you cannot use any graphics separately from accompanying text; and
(vi) you cannot use the Website materials for commercial purposes, including but not limited to, including a text link to any portion of the Website on your web site. 

(e) User Conduct. You agree that you cannot: 
(i) interfere with or disrupt the Website or servers or networks connected to the Website, through hacking, password mining, or any other means, or obtain or attempt to obtain any materials or information through any means not intentionally or readily made available through the Website, or disobey any requirements, procedures, policies or regulations of networks connected to the Website;
(ii) intentionally or unintentionally violate any applicable local, state, national or international law;
(iii) delete, modify, hack or attempt to change or alter any of Company Content on the Website;
(iv) attempt to access accounts, computer systems, or networks connected to any servers or to the Website;
(v) use any robot, spider, or other automatic or manual device or process for the purpose of harvesting or compiling information on the Website for purposes other than for a generally available search engine;
(vi) collect or store personal data about other users;
(vii) upload files that contain viruses, Trojan horses, worms, time bombs, corrupted files, or computer or property of another; or
(viii) defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights of any third party.

2. Submissions from Website Users.
USDTL welcomes your comments and suggestions regarding USDTL’s services. However, if you send us any materials, including suggestions, ideas, notes, drawings, concepts or other information (collectively “User Ideas”), such User Ideas shall become and shall remain the sole property of USDTL. None of the User Ideas are subject to any obligation of confidentiality on the part of USDTL. USDTL shall exclusively own all rights to the User Ideas and shall be entitled to unrestricted use of the User Ideas for any purpose whatsoever without any obligation or liability.

3. Indemnification.
You hereby agree to indemnify, defend and hold USDTL, its affiliated companies, and all officers, directors, owners, employees, agents, information providers, affiliates, licensers and licensees (collectively, the “Indemnified Parties”) harmless from and against any and all liabilities and costs, including, without limitation, attorneys’ fees, incurred by such Indemnified Parties in connection with any claim arising out of any breach by you of these terms and conditions or the foregoing representations, warranties and covenants. You shall use your best efforts to cooperate with USDTL in the defense of any claim.

4. Termination of Use and Modification of Terms.
You may terminate your use the Website, but you will continue to be bound by these terms and conditions with respect to any use of the Website. USDTL may, at its sole discretion, modify or terminate your access to the Website or portions of the Website, at any time, temporarily or permanently, with or without notice to you, for any reason. USDTL is not obligated to support or update the Website. These terms and conditions shall survive any termination of use. USDTL shall not be liable to you or any third party in the event that USDTL exercises its right to modify the Website or terminate access to the Website or portions of the Website.

5. DISCLAIMER OF WARRANTIES, LIMITATION OF LIABILITY, AND EXCLUSIONS AND LIMITATIONS.
THE WEBSITE AND OUR SERVICES ARE PROVIDED BY USDTL ON AN “AS IS” AND ‘‘AS AVAILABLE” BASIS. USDTL MAKES NO REPRESENTATION OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE, OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS, INCLUDED ON THE WEBSITE. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, USDTL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY, AND ACCURACY, AS WELL AS ALL WARRANTIES ARISING BY USAGE OF TRADE, COURSE OF DEALING, OR COURSE OF PERFORMANCE. USDTL DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS ON THE WEBSITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE.

UNDER NO CIRCUMSTANCES SHALL USDTL OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING OR DISTRIBUTING THE WEBSITE BE LIABLE FOR ANY LOST PROFITS OR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES (“LOSSES”) THAT RESULT FROM THE USE OF OR INABILITY TO USE THE WEBSITE, WHETHER IN AN ACTION IN CONTRACT OR TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), INCLUDING BUT NOT LIMITED TO LOSSES ARISING FROM YOUR RELIANCE ON ANY INFORMATION OBTAINED FROM THE WEBSITE OR FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO THE WEBSITE’S RECORDS, PROGRAMS OR SERVICES. YOU HEREBY ACKNOWLEDGE THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, MERCHANDISE, AND SERVICES AVAILABLE THROUGH THE WEBSITE.

6. No Medical Advice.
The Website does not provide medical advice, diagnoses or recommendations about medical treatment. You expressly acknowledge and agree that USDTL is not responsible for the results of any test results or reports made based on your use of the Website.

7. Third Party Content.
The Website may provide, or third parties may provide, links to other World Wide Web sites or resources (the “Third Party Content”). Because USDTL has no control over the Third Party Content, you acknowledge and agree that USDTL is not responsible for the availability of the Third Party Content, and does not endorse and is not responsible or liable for any Third Party Content, advertising, products, or other materials on or available from Third Party Content or its providers. You further acknowledge and agree that USDTL shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any Third Party Content, goods or services available on or through any Third Party Content. You further acknowledge that USDTL shall not be held responsible for the accuracy, copyright or trademark compliance, legality, or content material contained in Third Party Content listed in the Website.

8. Privacy Policy.
In accordance with the terms of the Website’s Privacy Policy, incorporated by reference (available at www.usdtl.com), the Website respects your privacy.

9. Governing Law and Jurisdiction.
These terms and conditions shall be governed by, and construed in accordance with, the laws of Illinois, without regard to its choice of laws principles. Each party hereby consents to the jurisdiction of the state and federal courts sitting in Illinois. Each party hereby waives any objection it might otherwise have to venue in any of such courts.

10. Limitation on Actions.
Any dispute arising out of these terms and conditions and/or use of the Website must be filed within one (1) year after the claim or cause of action arose or it shall forever be barred, notwithstanding any statute of limitations or other law to the contrary.

11. USDTL’s Proprietary Rights.
You acknowledge and agree that the Website and any necessary software used in connection with the Website (the “Software”) contain proprietary and confidential information that is protected by applicable intellectual property and other laws. Except as expressly authorized by USDTL, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Website or the Software, in whole or in part. You agree not to access the Website by any means other than through the interface that is provided by USDTL for use in accessing the Website. Neither these terms nor your use of the Website transfers any right, title or interest in the Website, Technology, Trademarks, Website Content and Software to you. USDTL and its third-party licensors retain all of its and their respective right, title and interest to the Website, Technology, Trademarks, Website Content and Software. Any rights not expressly granted are reserved by USDTL.

Please Note: Your affirmative act of using the Website and/or registering for the Website or the Services constitutes your electronic signature and consent and agreement to the following Terms and Conditions of Website Use.

All questions regarding these Terms and Conditions of Website Use can be directed to clientservices@usdtl.com.