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Updated: 1/22/24:

We are running behind, but working overtime to get you results.

  1. Due to weather conditions on Friday (1/12/24), we experienced a power outage at the laboratory. Our instrumentation, network (email, phones, etc.), and web portal were down late into the evening.  Unfortunately, this means we experienced delays in receiving and processing specimens into the laboratory, causing delays in reporting some results. 

  1. FedEx is experiencing weather and other service delays, causing issues with getting specimens to our laboratory. You can learn more about FedEx delays here.

  1. This morning, a pipe burst in the lab, adding more delay to our ability to process specimens.

This unfortunate collection of events has been challenging, but rest assured we are doing our best to process specimens as quickly as we can and get your reports to you as soon as possible.

Thank you for understanding. If you are also affected by the weather conditions, please be safe out there